Privacy Policy

Your privacy is important to us. HerHealth Kit (“we”) are committed to protecting and respecting your privacy and keeping your personal information secure.

The privacy policy applies to all personal data that the company collects and processes from the user and describes how we treat the personal information we collect from you in connection with your receipt of our products and services (the “Services”). It also describes how we use personal information collected through your interactions with our websites and apps, as well as phone, social media or email interactions.

What information we collect

By using the (our services) website, the website and other services provided by the company and through the Site, the user agrees that this privacy policy applies to the personal data processed by the company.

The company  collect the following personal information in various forms as a result of the consumer’s use of the Site including the Web application:

The identification and contact details: name, first name, address, e-mail address, telephone or mobile phone number and location. The login data associated with the user account: user name, email address, password and login history; Other data and content that are exchanged, communicated and shared through the use of the products and services of the company; Other data provided by using the (web application) website, such as the pages visited, websites and searches by means of cookies; The user location, gender and date of birth, and the date of collection of the user results.

How we process information we collect from you 

The personal data will be processed by the company for the following purposes:

• The conclusion and implementation of the agreement.
• Allowing the exchange, creation, and deletion of certain information.
• Personalizing the products and/or services to be delivered and the associated support services; usage information, service messages or other related (electronic) messages.
• Compliance with the regulations applicable to the company in the broadest sense.
• Other specific purposes for which separate permission can be requested.
• To process a request for products and services, the company needs to disclose the information within the company including the IT services, and the company needs to disclose limited and anonymized data with third parties including the cloud. 

The cloud shall have access exclusively to the gender and date of birth of the user, the location, the result delivery date and the test results created therein, in an anonymized manner.

If the user sends offensive or objectionable content or engages in any disruptive behavior on the Site, the company can use whatever information that is available about the user to stop such behavior. This may involve informing relevant third parties such as law enforcement agencies about the content and the behavior. 

Additionally, the company may disclose information:

If the company is under a duty to disclose or share information in order to comply with any legal obligation; To protect the rights, property or safety of the consumer or others; To prevent and detect fraud, security or technical issues, IP address may be supplied to regulatory authorities in connection with fraud or other formal investigations.

The company never knowingly collects personal data from minors without the consent of a parent or guardian, which must be given to use the (web application) services and website of the company. 

If personal data of minors is processed in good faith, or if you believe a person who is underage has signed up for a HerHealth Kit account, the company will delete these from his files as soon as possible after knowledge of them. Please contact us at privacy@herhealthkit.com and we will take reasonable steps to promptly remove that minor’s personal information from our records.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

The Site may contain links to other websites that are not managed by the company and may have their own privacy policy. The company advises to read these and takes no responsibility for these websites of third parties.

The data subject is not obliged to provide his/her data to the company or to agree to the processing. Nevertheless, in certain cases, it will be necessary to communicate personal data to the company so that a correct service can be provided and the applicable legislation can be complied with.

The data subject always has the right to inspect and correct the personal data processed by the company.

The data subject is also entitled to the deletion of his/her personal data, the restriction of the processing of his/her personal data and the transferability of his/her personal data, insofar as the applicable regulations provide for this.

You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws), or you can limit the Personal Data you provide. If you choose not to provide any Personal Data or to limit the Personal Data you provide, you may not be able to use certain functionality of the Services.

To obtain a copy of any information that is not provided on our website you may send us a request at privacy@herhealthkit.com. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish for us to remove personally identifiable information from our web application, you may contact us at privacy@herhealthkit.com. This may limit the service we can provide to you.

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information. The data subject may at any time withdraw his or her consent to certain processing operations and object to the processing of personal data for serious and legitimate reasons. The data subject also has the right to object to the use of his or her personal data for direct marketing purposes, to the transfer of his or her personal data to third parties (when this transfer is not necessary for the provision of services) and to the creation of a profile.

You can control cookies and tracking tools. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. For this purpose, you can email us at privacy@herhealthkit.com

Retention of your personal information

The company will not keep the personal data longer than is necessary for the execution of the requested service, taking into account the contractual and legal obligations of the company.

Dispute Resolution

If you have any questions about this Policy or other privacy concerns, you can email us at privacy@herhealthkit.com

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office.

The company reserves the right to change this privacy policy at any time. The applicable version can always be found on the website of the company.